Privacy Policy

Privacy Policy

Version 25.09.2017

This website is owned and operated by the company sb solutions Hendrik Schulte-Bahrenberg e.K., officially registered and having their office located in Essen, Germany. The company is referred in this document, by the terms “sb solutions”, “we”, “us” or “our”. The terms “user”, “you” or “your” refers to any user or viewer of the site and our service who may also be called “customer”. Your use of this site constitutes your agreement to the following Privacy Policy which – together with our Terms of Use, govern the relationship between you and us.

If you do not agree to the Privacy Policy or the Terms of Use please do not use this site and our service.

We reserve the right, to modify, alter, update, and/or change this Privacy Policy at any time but will make sure to notify our active members via e-mail 14 days ahead of such changes. The date of the most recent version of this policy is shown at the top, left of this page. If you use the site on or after that date, you agree to be bound by any and all such modifications, alterations, updates, and/or changes.

This privacy will be accessible at any time from any subpage of our website using the link in the footer area.

This privacy statement covers personally identifiable information as well as anonymous data collection. Personally identifiable information is any information that is associated with your name, personal identity or membership account. Personal information, other than your name, user name, company name and e-mail address, is accessible only to our internal administrator team in Germany.

The kind of data that we collect
The registration of a member account at is designed to capture all data which is necassary in order to be able conducting valid contracts with you / your company. We are committed to data security with respect to all information collected on our site. You may review and update this information at any time by logging into your account (Main menu -> Edit profile).
The types of personal information that you provide to us when creating a membership account may include, name, company name, (billing) address, e‑mail address, social network profile, website, username and password.
We log your IP address (the internet address of your computer) in order to track which part of our web site you visited and how much time you spent there. We do not link your IP address to any personal information unless you have logged in to our web site (which means that you browse our web site anonymously unless you are logged in to your account). Our website uses cookies – as almost all websites do – to help provide you with the best experience we can.
If you are logged in and make use of our service desk, we track the requests you submit and the solutions that you receive from our expert. However, we will make sure that no external parties (e.g. other customers) will have access to the information provided by you as part of your request or any kind of chat, mail or phone conversation related to your request (meaning access is restricted to our admin team and cooperating freelancers called ‘agents’).

What we do with this data
We collect the data mentioned above for the purpose of making the site easier for you to use (e.g. by not making you enter your personal information twice during one session). This will also help you to easily create requests and receive or discuss solutions.
In addition to this the information gathered will help us create and publish content (e.g. Blog-posts) most relevant to you.

With whom we share this data
Your information may be shared with agents or contractors of sb solutions for the purpose of delivering our services. We do never sell or rent your personal information. These are the only situations in which we may disclose your personal information to external parties:
⦁ If it is required by law or regulation
⦁ To protect the rights and property of sb solutions
⦁ Due to an indication of fraudulent activity or other deceptive practices that a governmental agency should be made aware of
⦁ Your communication suggests possible harm to others
In addition to this we may transfer information about users if sb solutions is acquired by or merged with another company.

Data security
sb solutions protects the security of your personal information and put high priority to avoid loss, misuse, unauthorized access or disclosure, alteration, or destruction. Inside the company, data is stored in password-controlled servers (hosted by Strato AG) with limited access to the administration team of our company.
Access to your personal data from our website is only possible having verified your identity with the combination of username and password. To make sure that your data keeps being protected you should make sure to use a strong password and not to share your username and password with any third party.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
Our site generates certain kinds of non-identifying (meaning no personal information) site usage data, such as number of hits and visits to our sites which is used for internal purposes only. As mentioned above, we use cookies to help you personalize your online experience. You have the ability to accept or decline cookies (opening the website you will see a banner in the footer area). If needed you can also modify your browser settings in order to decline the usage cookies. In this case you may not be able to fully experience the interactive features of our (or any other) website and web-based service.


Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.


Open questions?
In case of questions, comments or a complaint about compliance in regards to this policy please contact us directly at We are happy to clarify your questions in order to avoid future misunderstandings upfront.